PROMOFAIR S.A.L (“We”) owns and operates Experia, an exhibition that serves as a regional platform for the technology industry, bringing together suppliers, buyers, and innovators from around the Middle East and North Africa region and beyond. We respect your privacy and are committed to protecting it. We provide this Privacy Policy to inform you of our policy and practices, and of the choices you can make about what information is collected, the manner in which that information is collected and how that information is used.
The Experia website and mobile application and its sub-domains (the “Platform”) are owned by PROMOFAIR S.A.L, a company incorporated in Beirut, Lebanon, and having its principal office at Beirut, Lebanon, Telephone: +961 01 561618 / +961 01 577000. For the purposes of this Privacy Statement, “we”, “our” and “us” refer to PROMOFAIR S.A.L (including its subsidiaries, associates and affiliated group entities), “you” and “your” refer to a specific individual or program accessing these websites.
When you visit our website or engage with, purchase, or use any of our products or services in any way, you are acknowledging your acceptance of the terms, procedures, and guidelines set forth in this Privacy Policy, which may be updated periodically. Additionally, by doing so, you provide your consent for us to collect, use, and share your information as detailed herein.
This Privacy Policy governs the collection, use, disclosure, and protection of your Personal Data within our domain. It is important to note that this notice does not extend to Personal Data collected by third-party websites, applications, or services. Please refer to the respective third-party Privacy Policy accordingly.
Personal Data:Any information relating to an identified natural person or to a natural person who can be identified, directly or indirectly, in particular by Data linking and reference to an identifier such as a name, voice, photo, an identification number, an online identifier, location data or to one or more factors specific to the physical, physiological, economic, cultural or social identity of that natural person, which expression includes the “Sensitive Personal Data” and “Biometric Data”.
Data Subject: The natural person who is the subject of Personal Data
We may collect several categories of your Personal data as outlined below:
Identifiers: First name, last name, e-mail address, postal address, and phone number.
Electronic network activity; device information: cookies, pixel tags, browser type, language, and version, screen resolution, domain name system requests, pages viewed, time and date of access to our website, number of clicks per visit, date stamp and URL of the last webpage visited before visiting our website, and URL of the first page visited after leaving our website, pages viewed, time spent on a page, click-through and clickstream data, queries made, search results selected, comments made or type of service requested.
Professional or Employment information: E-mail address that identifies you or your employer.
We may collect your Personal Data from various sources, including but not limited to the following:
Personal Data directly shared by you such as without limitation, Personal Data shared upon online purchase of entry tickets to access Experia or registration to any event happening during Experia such as competitions, hackathons or otherwise. We gather various forms of Personal Data from our website, Services providers, exhibitors, and sponsors, including, but not limited to:
Personal Data automatically collected by us
Cookies, Web Beacons, Links, and other Tracking Technologies: PROMOFAIR may monitor how you use and engage with our services on our Platforms using cookies, web beacons, links, and similar tracking technologies. We employ these methods to analyse and enhance our services. Through these technologies, we can automatically gather information about your interactions with the services and other online activities, including our email communications, third-party services, and applications, as well as specific online activities even after you have left the services. The data from links is usually assessed in an aggregated manner. Disabling cookies may result in some services not functioning correctly. This collected data can include analytics, websites visited before accessing the services, browser type, operating system, and tracking of your engagement with our content and emails. For more information on the cookies we use, please visit our Cookie Policy website page.
Data Acquired from Third Parties: If you link, establish a connection, or log in to your account through a third-party social media service (for example, Facebook, Google, Instagram, and others), the said third-party service may transmit information to us, which could encompass your registration details and profile data from that specific service. The nature of this information varies and is governed by the policies and permissions set by that service, or as you have authorized via your privacy settings on that service.
Other Sources: We combine information we already have about you with additional data that may be available from service providers for background check and identity verification. We can also learn more about your online and offline activities from our partners. Other examples of such providers include, but are not limited to, backend processing, fulfilment, and automation, certification, video hosting platform, email management, authentication, form processing, website usage tracking, managing calendar invites and scheduling, and database hosting and management.
In addition, we use Firebase Crashlytics (a Google Firebase service) to detect, investigate, and fix app errors and crashes. When a crash or error occurs, Crashlytics may collect diagnostic data such as stack traces, crash timestamps, app state at the time of crash, device/OS information, and a Crashlytics installation identifier.
We use this data only for stability, debugging, and security/abuse prevention. We do not use Crashlytics data for advertising or behavioral analytics. If we attach custom diagnostic fields (for example, internal user ID or technical logs), we limit them to what is necessary for troubleshooting and avoid sensitive content. Data is processed by Firebase/Google and may be transferred and stored in countries where Google or its subprocessors operate, subject to applicable safeguards. We keep crash diagnostics only as long as needed for debugging, reliability monitoring, and legal/compliance purposes. Your consent that we collect for collecting and processing personal data shall be valid for crash diagnostics purposes.
For access, deletion, objection, of your data, you can contact us at: info@experiaexpo.com.
The Personal Data we collect about you depends, in large part, on the purpose for which it is provided to us. The specific purpose(s) for which we process such Personal Data include:
As mandated by relevant data protection regulations, PROMOFAIR S.A.L will handle your Personal Data based on lawful grounds, including when processing is essential for executing a contract with you or to initiate contractual procedures upon your request and in cases where you have given your explicit consent for the processing of your Personal Data. However, you have the right to withdraw this consent at any point of time.
We will only disclose or share your Personal Data for the purpose(s) set out in this Privacy Policy, inside and/or outside Lebanon to:
The Personal Data you submit will not be transferred to jurisdictions with less stringent requirements. However, it may be transferred, stored, and hosted outside of Lebanon including a country from where you are accessing the website if such country holds an adequacy status provided that:
When transferring data from Lebanon to other countries, we will ensure that the personal data transferred across borders is adequately protected. We will implement appropriate measures to ensure that your personal data remains protected and secured when it is transferred outside your home country, and you can exercise your rights effectively.
We will store your Personal Data for as long as it is necessary to serve the purpose(s) for which it was collected.
In certain cases, we may store your Personal Data for a longer period to comply with any legal obligations to which we may be subject.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk or harm from unauthorized use or disclosure of your personal data, the purposes for which we process the personal data.
We ensure your data's confidentiality by either deleting or transforming it into a format that no longer allows your identification once the original Personal Data is no longer required for the specified purpose.
We have implemented security policies, regulations, and technical safeguards to protect the personal data we manage, adhering to applicable data protection laws.
Our security measures are designed to thwart unauthorized access, improper use or disclosure, unauthorized alterations, and unlawful destruction or accidental loss of data.
For sensitive data such as credit card information, we employ Secure Sockets Layer (SSL) encryption. SSL encryption renders this information unreadable to anyone except us. You can identify this security measure when you see either an unbroken key symbol or a closed lock symbol (depending on your browser) at the bottom of your browser window.
We take appropriate measures to address the Information Security Risks associated while sharing your Personal Data with third parties.
Right to Obtain Information: You may request to have a copy of the Personal Data we hold about you.
Right to Rectification: If you believe that any of the Personal Data that we hold about you is inaccurate, you have a right to request that we rectify the inaccurate Personal Data.
Right to Erasure: You may request that we delete your Personal Data if you believe that we no longer need to process your Personal Data for the purpose(s) for which it was given; we have requested your permission to process your Personal Data by taking your consent and now you wish to withdraw your consent; or we are using your information in an unlawful manner. Please note that if you request to delete your Personal Data, we may have to suspend the operation of your account and/or the goods and Services we provide you.
Right to Personal Data Portability: You have a right to ask for your Personal Data to be transferred to a third party or to you in a machine-readable electronic format if that is technically feasible to us.
Right to Object: You have a right to object to us processing your Personal Data unless we can demonstrate compelling and legitimate grounds for the processing, which may override your own interests. Please note that if you request to object processing of your Personal Data, we may have to suspend the operation of your account and/or the goods and Services we provide you.
Right to Processing and Automated Processing: You have a right to object to decisions being made solely on automated decision making or profiling.
Subject to any overriding legal obligations, requirements, and/or exemptions, we will endeavour to respond to your request promptly, unless we require further information from you. We may ask you to provide proof of your identity.
Our website may provide links to third-party website for your convenience. If you access those links, you will leave our website. We do not control those websites or their privacy practices, which may differ from ours. We do not endorse or make any representations about any third-party website. This Privacy Policy does not cover the personal data you choose to give to unrelated third parties. We encourage you to review the Privacy Policy of any company before submitting your personal data. Some third-party companies may choose to share their personal data with us; that sharing is governed by that third-party company's Privacy Policy.
We may revise this Privacy Policy from time to time at our sole discretion. Any revisions to our Privacy Policy will be made available on our website and these revisions will become effective immediately upon publication.
In specific cases, we may also choose to inform you about any revisions to this Privacy Policy by posting a notification on our website or sending you an email.
By continuing to use the website or our Services following the publication of any amendments to the Privacy Policy, you are indicating your agreement to the updated Privacy Policy. Please be aware that the utilization of Personal Data we gather is governed by the Privacy Policy in effect at the time when the said Personal Data was obtained.
If you have any questions about our Privacy Policy, you can contact us by email at info@experiaexpo.com
